I’m a Product Designer based in the Bay Area. Currently, I’m a Masters candidate at UC Berkeley studying Information Management and Systems with a focus on Human-Computer Interaction.

Prior to moving towards design, I spent a few years in the research space — before going back to school, I was an Associate User Researcher at Salesforce, helping bring to life the integration between Salesforce and Slack post-acquisition. Now, as a designer, having this background is a superpower for me! I know how to make intentional, data-driven design decisions; I'm able to be creative yet strategic, employing product thinking; I'm skilled at navigating stakeholder relationships and working cross-functionally.
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I learn best through using my hands and building things, and this is reflected in all the places I've been. In addition to Salesforce, I've also spent time at places like Milliman, HBO Max, and  FreeWorld, working across roles (design to research), across org sizes (small to big), across industries (CRM to Insurance), and across sectors (non-profit to public).

I did my undergrad at UC Davis, and found some hobbies there that I still enjoy today — biking around while listening to podcasts, reading non-fiction books (particularly about people), and spending time exploring local hikes. Feel free to reach out at cynthia_chen@berkeley.edu!