Hi there! I'm Cynthia, a Product Designer. Currently, I’m a Masters candidate at UC Berkeley studying Information Management and Systems with a focus on Human-Computer Interaction, graduating Spring 2025.

Prior to moving towards design, I spent a few years in the research space as an Associate User Researcher at Salesforce, helping bring to life the integration between Salesforce and Slack post-acquisition. I worked closely with Product Managers and Designers to uncover, build, and iterate on product ideas, resulting in successful launches such as this one.

But I wanted to get closer to hands-on solving for the needs I was uncovering. Now, as a designer, I'm able to bridge that gap from problem to solution (which is awesome!).

Since then, I spent this past summer as a Product Design Intern at Milliman, a mid-sized actuarial consulting firm designing enhancing workflows for actuaries worldwide. While in school I contract as a Product Designer at FreeWorld, a nonprofit solving recidivism for those formerly incarcerated through technology-first means.

I still enjoy bridging the gap between research and design. Currently, I'm a Graduate Student Researcher at the UC Berkeley School of Information as a Center for Long-term Cybersecurity Grant Fellow, on a team conducting academic research around design guidelines for autonomous AI Agents so that humans are at the helm.